Q: What is VOIP?
A: Voice over IP (VOIP) sometimes referred to DigitalPhone, is a technology that allows you to make calls using your broadband Internet connection instead of a regular (or analog) phone line. As long as you have reliable internet service you can have a voip service in your home/office
Q: How good of internet do I need?
A: The recommended speed is 3mb up/down for 3 of concurrent calls. A VOIP call only uses around 100 kps, which is hardly noticeably on today’s bandwidth packages. The main thing is that you have a reliable internet connection with no jitter ( internet speed is constant).
Q: Do I need a special phone?
A: Although there are IP phones (Grandstream IP phones etc) you can keep your existing phones by using an ATA (Analog telephone adapter)
Q: what is an ATA?
A: It converts the voip service into allowing you to use analog phones. you connect it to your router/modem with an ethernet cable and then you can plug in your existing analog phone into it.
Sample: *Note some ATA boxes allow only 1 analog phone
Q: Does 911 still work?
A: Voip uses a E911 service. We are your voip provider would require that you keep your address current with us to make sure it is always working properly. Please note e911 will not work if you loose your internet connection.
Q: Can I use my same number?
A: Yes! as long as your number is owned by a Canadian telecom provider(Bell, rogers etc) we can start a transfer process for you. For more details email us at support@invictasolutions.ca
Q:It’s that easy?
A:Yup, a very simple way of reducing your phone costs at home.